OPay Confirms Security of Customer Funds, Threatens Legal Action Over False Claim
OPay Digital Services Limited has strongly denied recent rumours circulating on social media and some online platforms that claimed customer accounts had been wiped, deposits lost, or that the company had shut down operations. In a statement shared on its official X account on Friday, the firm described the rumours as “false, malicious and misleading.”
OPay emphasized that all customer accounts and deposits remain safe, intact, and fully accessible, stressing that its services continue to operate normally. The company said it remains financially stable and fully committed to providing secure, reliable, and innovative payment services to millions of Nigerians.
Highlighting its regulatory compliance, OPay noted that it is a licensed financial institution regulated by the Central Bank of Nigeria (CBN), and that customer deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC)—providing an added layer of protection for customers’ funds
The company further challenged anyone propagating the false claims to present verifiable evidence that funds were removed or accounts compromised, warning that it will pursue legal action against individuals or entities responsible for spreading such misinformation.
According to OPay, the rumours appear to have been triggered by short-lived access issues on its mobile app earlier this week — disruptions which lasted only a few minutes and have since been resolved. Nevertheless, these glitches triggered widespread panic and speculative rumours across social media.
OPay urged its customers and the general public to disregard unverified claims, rely solely on communications issued through its official and verified channels, and maintain confidence in the security and integrity of its services.
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